Update the firmware
    • 21 Dec 2023
    • 1 Minute to read
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    Update the firmware

    • PDF

    Article summary

    noticeNOTICE
    Irreparable damage to the camera
    If the camera ist powered down during firmware update it may get into a non-functional state. Recovery may not be possible.

    Update your firmware only to change camera functions or fix known bugs.

    Any firmware update may not only add new features to a camera or fix known issues. It may also replace previous features or change camera characteristics. See firmware release notes for details.

    1. Download firmware from the Chromasens website or use the firmware file provided by Chromasens.

    1. Note the Device Package Version of the currently installed firmware displayed in the Device Control feature group.
    updating-the-firmware-image-paoxc6yx
    1. In the menu bar navigate to Tools.
    2. Click Up-/Downloador use the hotkey Ctrl+Shift+D.
    Up_Download_1

    The Update/Download wizard opens.

    1. Click Select Update File and select the Firmware Package file to upload and click Open.
    NOTE: Firmware Package file 
    For allPIXA evo select the allPIXAevo_listfile_......ini file.
    For allPIXA neo select the allPIXAneo_listfile_.....ini file.

    GCT shows a warning message.

    1. Check if the Update field shows the Firmware Package file type.
    2. Click Start Update.

    GCT shows a warning message.

    1. Click Yes to start the Upload.
    NOTE: Time for Update
    Depending on the file size, firmware upload may take up to several minutes.
    1. Check the text in the Info Box: If the update was successful, it contains a green confirmation message “Update is successfully completed”.
    NOTE: Update Status 
    If the update was unsuccessful, do not switch off the camera, try to restore the previous state by uploading the correct file for the previously selected file type.


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    1. Power Cycle and Reconnect the camera
      NOTE: Power Cycle 
      It is recommended to disconnect the power supply for 30 seconds.

    1. Check the Device Package Version in the Device Control feature group to make sure that the camera successfully booted with the new firmware.




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