Troubleshooting

Status LED	Possible cause	Device error code	Action
It does not turn green immediately after switching on the power supply.	The fuse has been tripped due to an incorrect input voltage.	–	Switch off the power supply. Contact service.
Yellow	The internal temperature is above the defined warning limit.	DEV_CTRL_WARNING_ TEMPERATURE_TOO_HIGH	Decrease ambient temperature and improve cooling.
Red	The internal temperature has reached the defined error limit.	DEV_CTRL_ERROR_ TEMPERATURE_TOO_HIGH	The camera automatically switches to safety mode and indicates an image with a pin stripe test pattern on a black background. Switch off the power supply and let the camera cool down. Check the ambient conditions (0 °C – 60 °C; 32 °F – 140 °F) and improve cooling. Switch on the power supply.

Status LED

Possible cause

Device error code

Action

It does not turn green immediately after switching on the power supply.

The fuse has been tripped due to an incorrect input voltage.

–

Yellow

The internal temperature is above the defined warning limit.

DEV_CTRL_WARNING_
TEMPERATURE_TOO_HIGH

Decrease ambient temperature and improve cooling.

Red

The internal temperature has reached the defined error limit.

DEV_CTRL_ERROR_
TEMPERATURE_TOO_HIGH

The camera automatically switches to safety mode and indicates an image with a pin stripe test pattern on a black background.

Switch off the power supply and let the camera cool down.
Check the ambient conditions (0 °C – 60 °C; 32 °F – 140 °F) and improve cooling.
Switch on the power supply.