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      Troubleshooting
      • 25 Aug 2023
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      Contents

      Troubleshooting

      • Updated on 25 Aug 2023
      • 1 Minute to read
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      Article summary

      Status LEDPossible causeDevice error codeAction
      It does not turn green immediately after switching on the power supply.The fuse has been tripped due to an incorrect input voltage.–
      1. Switch off the power supply.
      2. Contact service.
      YellowThe internal temperature is above the defined warning limit.DEV_CTRL_WARNING_
      TEMPERATURE_TOO_HIGH      		Decrease ambient temperature and improve cooling.
      RedThe internal temperature has reached the defined error limit.DEV_CTRL_ERROR_
      TEMPERATURE_TOO_HIGH      		The camera automatically switches to safety mode and indicates an image with a pin stripe test pattern on a black background.

      1. Switch off the power supply and let the camera cool down.
      2. Check the ambient conditions (0 °C – 60 °C; 32 °F – 140 °F) and improve cooling.
      3. Switch on the power supply.
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